At SmartKiosk, we fully recognize that up-time means everything, and our customers expect nothing short of an expert when they phone in for hardware service. We"re fully staffed with in-house, seasoned professionals who can quickly answer questions, troubleshoot issues, and execute resolution. With just the serial number from the outside of the machine, the SmartKiosk Service Representatives have immediate / automated records of every component, warranty record, and service terms tied to the enclosure. With ample information and experience, they are able to intelligently approach hardware diagnostics, facilitate replacement parts, or dispatch a field technician to the kiosk site, if needed.

Seasoned SmartKiosk professionals are trained to anticipate and resolve all your installation concerns, greatly simplifying your transition into field deployment. Turnkey site preparation, installation, and logistics management services for your project include:

Peak field performance and maximum return on investment are the dual objectives of a SmartKiosk service plan consultation. SmartKiosk offers a comprehensive menu of field service options, with response times unsurpassed in the industry. With a network of qualified technicians, SmartKiosk has a proven track record of supporting even the most mission-critical nationwide deployments.